Professional Expertise

I am a passionate, self-motivated, and results-driven operation professional with over fifteen years of experience in the NDIS disability support sector, as well as in the public transport, logistics, and shipping industries. I have significant expertise in line management and focus on developing efficient processes by leveraging my knowledge of operations, employee relations, training, and development.

I have a proven track record of supporting a large operations team of over 500 employees, providing accurate and professional leadership and guidance. I have successfully managed teams in geographically dispersed, fast-paced, and challenging environments. My goal is to enhance service delivery and implement policies that promote ethical and safe working conditions, staff engagement, and an improved participant experience.